Privacy Policy
Last updated: September 2, 2026
Nexplan Institute (“Nexplan,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, protect and manage information when you visit our website, purchase or access our courses and digital products, participate in programs or events, communicate with us, or otherwise use Nexplan Institute services.
1. Information We Collect
We may collect information you provide directly to us, including:
- your name
- email address
- billing and contact information
- account and login information
- information submitted through forms, surveys or registrations
- communications you send to us
- course participation and progress information
- information you choose to provide when purchasing or using Nexplan services
When payments are processed, payment-card information is generally handled by our payment-processing providers rather than stored directly by Nexplan Institute.
We may also collect technical information automatically, such as browser type, device information, IP address, pages visited, referral source and website interaction data.
2. How We Use Information
We may use personal information to:
- provide and administer courses, programs and digital products
- process purchases and provide customer access
- create and manage customer accounts
- communicate with customers and participants
- provide customer support
- send transactional and service-related emails
- send marketing communications where permitted
- improve our website, offerings and customer experience
- understand website and course usage
- maintain security and prevent misuse
- comply with legal, tax and regulatory obligations
3. Courses, Accounts and Digital Products
When you purchase or access a Nexplan Institute course or digital product, information may be used to create your account, provide access, track course activity and communicate information related to your purchase.
Our online learning environment may be provided through third-party technology platforms, including Kajabi.
4. Payments
Purchases may be processed through third-party payment providers.
These providers may collect payment information, billing information and other information necessary to complete a transaction. Their handling of information is governed by their own privacy policies and terms.
5. Email Communications
We may send you transactional communications relating to purchases, account access, course participation, events or customer service.
Where permitted by law and where you have provided the appropriate consent, we may also send educational, promotional or marketing communications.
You may unsubscribe from marketing emails using the unsubscribe link provided in those messages. Transactional or account-related communications may still be sent when necessary to provide a service you requested.
6. Cookies, Analytics and Similar Technologies
Our website and service providers may use cookies, analytics tools and similar technologies to understand website usage, improve performance, remember preferences and support marketing activities.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. How We Share Information
We do not sell personal information to advertisers.
We may disclose information to trusted service providers that help us operate Nexplan Institute, including providers supporting:
- website hosting
- learning management
- payment processing
- email delivery
- analytics
- customer support
- professional and administrative services
We may also disclose information when required by law, regulation or legal process, or when reasonably necessary to protect the rights, safety and security of Nexplan Institute, our customers or others.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records and meeting legal, accounting and regulatory requirements.
9. Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information.
No method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
10. Your Privacy Choices and Rights
Depending on where you live, you may have rights relating to your personal information, including the ability to request access to, correction of, or deletion of certain information, or to withdraw consent where applicable.
To make a privacy-related request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
11. International Service Providers
Some of our technology and service providers may process or store information outside the country or province in which you live.
As a result, information may be subject to the laws of the jurisdiction in which it is processed or stored.
12. Children’s Privacy
Nexplan Institute’s website and general commercial offerings are not intended to knowingly collect personal information from children without appropriate authorization or consent where required.
If we learn that personal information has been collected improperly, we will take appropriate steps to address it.
13. Third-Party Links and Services
Our website, courses or digital products may contain links to third-party websites or services.
Nexplan Institute is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology or legal requirements.
The “Last updated” date at the top of this Privacy Policy will indicate when changes were most recently made.
15. Contact Us
Questions, concerns or requests relating to this Privacy Policy may be directed to:
Nexplan Institute
Email: privacy@nexplaninstitute.com
Website: https://www.nexplaninstitute.com
